EasyMedLogger
Support
Last updated: July 2026
Contact us
Questions, bug reports, feature requests, and anything else about EasyMedLogger.
We are a small independent studio. We read every message and usually reply within two business days.
Reporting a problem
To help us reproduce an issue quickly, please include as much of this as you can:
- Your device and operating system version (for example, iPhone 14 on iOS 18.4).
- The EasyMedLogger version, shown at the bottom of the Settings screen.
- What you were doing, what you expected, and what happened instead.
- A screenshot, if the problem is something you can see.
Please do not send screenshots or exports that contain medication details or health records you would rather keep private. A description of the problem is almost always enough — and if we do need more, we will ask.
Common questions
My reminders are not arriving.
EasyMedLogger uses local notifications scheduled on your device. If they stop appearing, check that notifications are still allowed for EasyMedLogger in your device settings, that quiet hours in the app are not covering the dose time, and that Do Not Disturb or a Focus mode is not active. On Android, battery optimization can also delay or suppress reminders — excluding EasyMedLogger from battery optimization usually resolves it.
Do I need an account?
No. EasyMedLogger has no accounts, no sign-in, and no cloud sync. Everything you enter stays on your device, as described in our Privacy Policy.
How do I back up or move my records?
Use the export options in Settings to save your medications, dose logs, and health records as CSV files. Those files are yours — keep them wherever you keep your own backups, and import compatible records again when you need them.
I uninstalled the app. Can you restore my data?
No, and this is worth knowing before it happens. Because your records never leave your device, we have no copy of them. Uninstalling the app, deleting its data, or losing the device removes the records permanently. Export regularly if you want to keep a history.
How do I delete my data?
Deleting individual records, or uninstalling the app, removes the data from your device. There is nothing stored on our side to delete, and no account to close.
Is EasyMedLogger free?
Yes. There are no subscriptions, in-app purchases, paid features, or advertising.
Which languages are supported?
English and Portuguese. The app follows your device language automatically.
Can I suggest a feature?
Please do. Email us with what you are trying to do and why the current app makes it awkward — that context shapes what we build next.
Other pages
See our Privacy Policy, Terms of Use, and Medical Disclaimer.